How today is supposed to go....

Today I am feeling disappointed... If the world was not suffering from a pandemic, I would grab my festival chair, blanket, sunscreen, wet wipes, cash and head to the Fairgrounds for day 1 of the New Orleans Jazz and Heritage Festival.  I would walk or ride my bike.  I would excitedly head toward the stage  that would serve as...

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React or Response in a Crisis

In Next Level Leader we talk about response versus react in effective leadership. And while many have had to react to the effects of the pandemic, there is still a lot of room for an intentional shift.
What if now is the perfect time to respond purposefully toward your future?
Maybe that means going back stronger than ever with a...
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LISTEN to Lead Method

I developed the LISTEN to Lead Method to emphasize the importance of both the action of listening and the benefits of listening in a whole-istic approach to leadership that takes into account the whole person. See the old addage of "leave your life at home and your work at work" is just not feasible. We are human and we carry all of us around...

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Today I lost my coffee....

This morning I lost my coffee. Every morning I start by brewing a cup of coffee in my Keurig, and while the coffee is brewing, I feed my girls. Then, while they are eating, I enjoy my coffee in the living room. After getting them all set, I go to grab my coffee and it is not there. I look all over the kitchen. I look in the living room in case...
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Serve as a Leader

I often talk about the S in the LISTEN to Lead Method which is to Serve.  As a leader we serve our people, our mission and our business. I have had clients push back thinking "to serve"  people is somehow something you would not do as a boss. It always makes me so curious.  But the thoughts I hear are related to doing the work...
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Fear

Yesterday started out as a bad day. Our dog park is closed so we went to another area that is fenced in where I discovered one of my fur babies has a gash in her side. I have no idea how this could happen between home, the 6 minute drive and the five minutes we’ve been at the park. As I call the vet, someone inadvertently opens one side of...

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If You Can't Be Confident, Be Courageous

We all struggle with confidence now and then.  I remember being a new leader and feeling excited and limitless.  I was so ready to be a great manager and enjoy my higher salary and benefits.   And then I was almost immediately hit with a moment of panic wondering "Can I really do this?".  All of a sudden the flood gates...

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Guilt does not serve you.

As leaders, in our lives and business, we often feel guilt from our actions and words that don't match our intentions. We get frustrated or overwhelmed and react accordingly.

First, we are human and this happens.

Second, we have an opportunity to pay attention to this and shift course immediately.

This feeling of guilt is a disconnect in how we...

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Holding people at arms length can be holding you back.

Through the early part of my leadership journey, I was encouraged to engage with my employees and colleagues in a strictly professional, position-specific way. As a person in the hospitality industry, and of a serving heart, this felt off. I struggled with this because my instinct was that to create an engaged and productive team meant I needed...
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You Are Not Unhappy Because You Don't Have What You Want

You are not unhappy because you don't have what you want.  That statement may sound contradictory or just plain wrong.  You may think, "of course, not having what I want makes me unhappy."  You may even have "worked so hard" to get what you want and you "still don't have it" and that sucks.  Both those types of thoughts,...

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